Definitions:

In our Agreement, “the Company” is Modern Electrical Group Trust ABN 45 746 796 429 trading as Modern Electrical Group, and  assigns any person acting on behalf of and with the authority of  Modern Electrical Group; “the Customer” is the person or entity  requesting goods and services from the Company and named as the Customer on the Company's quote, Customer information form, tax invoice and other  Customer paperwork; “Goods” or "Materials" means all goods sold, or otherwise made available to the Customer by the Company including but not limited to electrical equipment and associated  components; “Site” means the place where the Company's services will be  carried out; and “Services” mean the Company's performance of electrical  work and associated services. 

 

Acceptance:

Any instructions received by the Company from the Customer for the supply of Works and/or the Customer’s acceptance of Works undertaken by the Company shall constitute acceptance of the terms and conditions contained herein.

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Quotes:

If requested by the Customer, the Company shall give the Customer a quote specifying the Goods and Services required to fulfil the Customer’s request and a cost estimate for such Goods and Services when requested. The quote will be delivered electronically via email.  

When a quote has been provided by the Company: 

a) the Customer will need to accept the quote by electronic means; either by activating the ‘accept quote’ function in the email received containing the quote OR by sending a return email or correspondence to the Company explicitly outlining acceptance of the quote received.

b) quotes are valid for thirty (30) days only unless an extension has been authorised by the Company; and 

c) the Customer warrants that it has not relied on any representation by the Company other than as supplied in writing in the quote. 

 

The Company may amend a quote, if not accepted within thirty (30) days from the date of the quote, to take into account any rise or fall in the cost of the Goods and Services as quoted and the Company shall notify the Customer of such amendment as soon as practicable thereafter. The Company will not be obliged to commence the Services until such time as the Customer agrees to the amendment of the quote. Any quotation is based on the Company's professional estimation of where existing drainage, sewer pipes, water or gas lines and electrical cables have been laid. If components are found to be inaccessible or unusable in their present state, the Company reserves the right to vary the quotation.

The Customer shall reimburse the Company for any costs, losses or expenses incurred by the Company should the Customer cancel an accepted quote. The time for payment of such cancellation shall be seven (7) days from the date of the Company's tax invoice. The Company will make every effort to return any purchased materials to s Supplier to minimise any amounts owing by the Customer in the event of a cancellation.

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Title of Goods/Materials:

Notwithstanding the delivery of the Goods or their installation, the title of any Goods shall remain with the Company regardless of whether the Goods are on-sold by the Customer until the Customer has paid and discharged all monies owing pursuant to any invoice issued by the Company for the Goods, including all applicable GST and other taxes, levies and duties. The Customer hereby irrevocably grants to the Company the right, at its sole discretion, to remove or repossess any Goods from the Customer and sell or dispose of them, and the Company shall not be liable to the Customer or any person claiming through the Customer and the Company shall be entitled to retain the proceeds of any Goods sold and apply same towards the Customer’s indebtedness to the Company. If the Customer  commits an act of bankruptcy, enters into any form of administration or  liquidation, makes any composition or arrangement with its creditors,  ceases to carry on business or breaches any fundamental clause of this  agreement, then the Company may, without prejudice to any other  remedies it may have, repossess any Goods delivered to the Customer on  any account which has not been paid in accordance with the Terms and  Conditions herein and commence proceedings to recover the balance of any  monies owing the Company by the Customer. 

 

Liability:

The Company shall not be liable for any problems with the Site due to another contractor’s prior work or latent conditions which are only revealed when installing the Goods. The Company will carry out any work needed to fix any such problem if it is considered necessary for satisfactory installation of the Goods. Furthermore, the Company does not take responsibility for: any damage that occurs by factors beyond the Company's control; 

the client’s negligence or misuse; unauthorised modifications or repairs; and any damage caused by liquid, rust or corrosion.

 

Payment Terms and Progress Claims:

Unless otherwise agreed in writing the Company’s payment terms are strictly seven (7) days from the date of the Company’s tax invoice which will be issued upon stage completion or finished works completion. The Company reserves the right to issue progress claim invoices as materials are supplied and certain services are completed as per the Building and Construction Industry Security of Payment Act 2002, and will issue a final invoice on finalisation of the work which is the subject of the quotation (less progress claims).  Such progress claims will clearly define stage work completed or materials made available.  Payment is to be made by the Customer in accordance with these Terms and Conditions. The amount payable will be calculated as follows: 40% of the total quoted price at the completion of the electrical rough in stage, payable within seven (7) days and 60% of the total quoted price at the completion of the electrical fit off stage payable within seven (7) days. The Company reserves the right to adjust the percentage of a progress claim for any variations made by the Customer outside of the original quoted price. 

Any materials classified as 'special orders' or 'custom orders' that the Company purchases with prior agreement from the Customer for the purpose of carrying out instructed electrical work may require a pre-payment to cover the costs of such materials before works can commence. The Company will provide a tax invoice requiring payment in this instance. Payment will be required within (7) days or before works are due to commence.

The Company's normal trading hours are 7am to 3.00pm Monday to Friday. Work performed (at the Customer’s request) outside those hours or on a public holiday will be at the Company's discretion and will be subject to surcharges/out of hours labour rates. 

 

Our Commitment:

Customer service is everything to us and we have the systems in place so that we deliver on our promises.

All our work is covered by a lifetime guarantee on workmanship. Materials supplied by us have a manufacturer guarantee of not less than one year. Such cover does not extend to goods not supplied by Modern Electrical Group, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.

We believe so strongly in our workmanship that we guarantee if the job is not done to your satisfaction we will come and fix the issue, at no charge, and give you a fully transferable $100 voucher for the inconvenience.